Friendly Customer Service - 1300 092 656

Delivery & Dispatch

All online purchases over $50 receive free standard delivery in Australia.



PURCHASING

If you would like to purchase any item off our website you can do this in a number of ways:

1. Purchase desired shoes online via our secure one-step checkout. Payment options include PayPal, Afterpay or credit card payment methods. Simply click on your desired shoe, select a size and colour, add to your cart and follow the prompts.

2. Email our customer care team to arrange delivery info@arcopedico.com.au. Please do not provide credit card details via email. Our team will get in contact with you to retrieve these details.

3. Contact our customer service team between office hours 8:00am - 4:00pm WST, Monday to Friday on 300 092 656 to arrange an over-the-phone order. If we are unable to supply any of your purchased items, you will be notified by email or phone and offered an exchange or refund for the missing item(s).



DELIVERY

Our hard-working customer care team aim to have any goods ordered during business hours (Mon-Fri) dispatched on the day the order is placed. However, it may take up to 4 working days before your goods can be dispatched from our offices in Burswood, WA. Our offices observe all state public holidays.

All orders for delivery within Australia and over the value of $50 will be sent free of charge.

Express shipping incurs a flat rate of $15.

International shipping costs vary between destinations but can be calculated before proceeding to checkout.

All goods purchased with Arcopedico are dispatched by Australia Post.



ESTIMATED DELIVERY TIMES

Standard Delivery (eParcel - Australia Post)
The approximate delivery time is 3-7 working days from the date of dispatch. Free standard receipted delivery.

Express Delivery (Express eParcel - Australia Post)
The approximate delivery time is 1-3 working days from the date of dispatch. Guaranteed next business day delivery within the Express Post networks* Express delivery can be tracked via http://auspost.com.au/track.

International Delivery
For delivery outside Australia, postage will vary depending on weight and country of origin. Australia Post is used to deliver all international orders. International orders can be tracked via http://auspost.com.au/track.



LOST OR STOLEN PARCELS

If you suspect your delivery from Arcopedico is lost or stolen, please double check your Australia Post tracking on your purchases before contacting our customer care team on 1300 762 288. During busy periods such as Christmas please allow extra time for your items to arrive.

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Women's Shoe Sizing Chart

 
AUS / US Size UK Size EURO Size Length (cm's)
3 1 32 20.2
33 20.6
4 2 34 21.1
35 21.5
5 3 35 21.9
36 22.3
6 4 37 22.8
38 23.2
7 5 38 23.6
39 24.0
8 6 39 24.5
40 24.9
9 7 41 25.3
42 25.7
10 8 42 26.2
10½ 43 26.6
11 9 43 27
11½ 44 27.4
12 10 44 27.8
12½ 10½ 45 28.3
13 11 46 28.7
14 12 47 29.5
15 13 48 30.4

Because the foot is three-dimensional, any measuring device, can only approximate your true shoe size. Please also keep in mind that manufacturers use different lasts to construct their shoes, and sizing may vary accordingly to the maker or style.

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Men's Shoe Sizing Chart

 
AUS / US Size UK Size EURO Size Length (cm's)
6 5 39 23.6
39 24.0
7 6 40 24.5
40 24.9
8 7 41 25.3
42 25.7
9 8 42 26.2
43 26.6
10 9 43 27
10½ 44 27.4
11 10 44 27.8
11½ 10½ 45 28.3
12 11 46 28.7
13 12 47 29.5
14 13 48 30.4
15 14 49 31.2
16 15 50 32

Because the foot is three-dimensional, any measuring device, can only approximate your true shoe size. Please also keep in mind that manufacturers use different lasts to construct their shoes, and sizing may vary accordingly to the maker or style.